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Extreme Switching - Troubleshooting

Course Overview

Students will learn troubleshooting methodology as well as the troubleshooting toolkit available to Network Engineers and ExtremeXOS/SwitchEngine Administrators.


This knowledge will be reinforced through actual hands-on experience with networking equipment in a lab environment, where students will perform real world tasks.

Who should attend?

This course is aimed at individuals who are responsible for the maintenance and troubleshooting of the Extreme Networks family of ExtremeXOS/SwitchEngine switches.

Course Objectives

Upon completion of this course, students will have gained the working knowledge to:

  • Determine whether an issue is network related or not
  • Diagnose ExtremeXOS/SwitchEngine and the network with built-in tools
  • Resolve frequently met issues
  • Collect support data and open case in GTAC
  • Earn a learning credential on the Professional Programme training path

Agenda

  • Troubleshooting Mindset
  • Troubleshooting Toolset
  • L1 Network Issues
  • L2 Network Issues
  • L3 Network Issues
  • GTAC Case Preparation

  • Courses

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