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ExtremeControl - Troubleshooting

Course Overview

Students will learn troubleshooting methodology as well as the troubleshooting toolkit a security engineer and ExtremeControl administrator can use.


This knowledge will be reinforced through actual hands-on experience with networking equipment in a lab environment, where students will perform real world tasks.

Who should attend?

This course is designed as troubleshooting training for individuals responsible for maintaining the ExtremeControl within ExtremeCloud IQ – Site Engine suite, as well as AAA framework in an organization.

Course Objectives

Upon completion of this course, students will have gained the working knowledge to:

  • Determine whether an issue is client related or not
  • Diagnose ExtremeControl engine and the AAA setup with built-in tools
  • Collect support data and open case in GTAC
  • Earn a learning credential on the Professional Program training path

Agenda

  • Troubleshooting Mindset
  • Troubleshooting Toolset
  • General Troubleshooting
  • Authentication Issues
  • Authorization Issues
  • End-System Issues
  • Captive Portal Issues
  • GTAC Case Preparation

  • Courses

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